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Some new questions:
Q
A Recruitment department wants to centralize its recruitment efforts and application operations, and engage with students through social channels like WhatsApp.
Which solution set should the consultant recommend?
A. Service Cloud and Digital Engagement
B. Education Cloud and Marketing Cloud
C. Education Cloud and Slack
Q
A university is planning an enterprise-wide implementation of Education Cloud. It has asked the consultant to do an analysis of Education Cloud functionality to identify additional apps it may need to purchase.
What is a standard feature of Education Cloud?
A. Event Management
B. Order Management
C. Student Advising
Q
The director of graduate recruitment is interested in Education Cloud. Recruitment staff need to access Opportunity and Campaign Member information about students. The IT director is concerned about costs and suggests using other license types for full-time recruitment users.
What should the consultant discuss with the client?
A. The business use case requires a Salesforce Platform license.
B. The business use case requires a full Salesforce license.
C. Education Cloud requires a Customer Community license.
Q
An institution’s office of Career service wants to solution that allows student to schedule appointments with nay available counselor directly from a portal.
On which object is the availability configured?
A. Goal Definition
B. Benefit schedule
C. Case
Q
A university Advancement office uses the Education data Architecture (EDA).
Which EDA functionality should the Advancement office use to track historical data for targeted outreach and donation opportunities?
A. Affiliation
B. Relationship
C. Attribute
Q
The Alumni Association is interested in using Education Cloud to support its operations. The Association tracks what engages alumni and their hobbies.
Which Education Cloud feature should the consultant recommend?
A. Interest Tags
B. Relationships
C. Activity Timeline
……