Exam C_C4H51_2405: SAP Certified Associate – Implementation Consultant – SAP Service Cloud
| Exam Number: C_C4H51_2405 | Length of test: 180 mins |
| Exam Name: SAP Certified Associate – Implementation Consultant – SAP Service Cloud | Number of questions in the actual exam: 80 |
| Format: PDF, VPLUS | Passing Score: 70% |
Download practice test questions
| Title | Size | Hits | Download |
|---|---|---|---|
| SAP.Premium.C_C4H51_2405.80q - DEMO | 21.19 KB | 28 | Download |
| SAP.C_C4H51_2405.by.Hyndo.45q | 173.59 KB | 26 | Download |
Some new question:
Q
Which options can you use to limit the population of a single field in the SAP Service Cloud UI? Note: There are 2 correct answers to this question.
A. Page layout
B. Code list restriction
C. Validation rule
D. Delegation
Q
You want to create a maintenance plan for a vehicle check at 10,000 kilometers or 12 months. What schedule condition and schedule type do you use?
A. Absolute, counter-based
B. Alternating, time and counter-based
C. One time – no condition, time and counter-based
D. One time, time and counter-based
Q
Which service objects can you display on an installed base? Note: There are 2 correct answers to this question.
A. Maintenance plan
B. Ticket
C. Warranty
D. Contract
Q
What are the main uses for warranty management in SAP Service Cloud? Note: There are 2 correct answers to this question.
A. Routing rules can be applied to warranties.
B. The agent is prompted to upsell a warranty to the customer.
C. When an agent creates a ticket with a registered product, the warranty is automatically determined.
D. The system can be set up so that certain incident categories are not covered.
Q
Which of the following elements can you configure for the object ticket using the fine-tuning function?
A. Ticket routing
B. Milestones
C. Skills
D. Parties involved
……..