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Some questions:
Q
Universal Containers (UC) has a mature Salesforce org with a lot of data in cases and Knowledge articles. UC is concerned that there are many legacy fields, with data that might not be applicable for Einstein AI to draft accurate email responses.
Which solution should UC use to ensure Einstein AI can draft responses from a defined data source?
A. Service AI Grounding
B. Work Summaries
C. Service Replies
Q
What is the main purpose of Prompt Builder?
A. A tool for developers to use in Visual Studio Code that creates prompts for Apex programming, assisting developers in writing code more efficiently.
B. A tool that enables companies to create reusable prompts for large language models (LLMs), bringing generative AI responses to their flow of work
C. A tool within Salesforce offering real-time Al-powered suggestions and guidance to users, Improving productivity and decision-making.
Q
Universal Containers (UC) wants to use Flow to bring data from unified Data Cloud objects to prompt templates.
Which type of flow should UC use?
A. Data Cloud-triggered flow
B. Template-triggered prompt flow
C. Unified-object linking flow
Q
The marketing team at Universal Containers is looking for a way personalize emails based on customer behavior, preferences, and purchase history.
Why should the team use Einstein Copilot as the solution?
A. To generate relevant content when engaging with each customer
B. To analyze past campaign performance
C. To send automated emails to all customers
Q
An AI Specialist at Universal Containers is working on a prompt template to generate personalized emails for product demonstration requests from customers. It is important for the Al-generated email to adhere strictly to the guidelines, using only associated opportunity information, and to encourage the recipient to take the desired action.
How should the AI Specialist include these instructions on a new line in the prompt template?
A. Surround them with triple quotes (”’).
B. Make sure merged fields are defined.
C. Use curly brackets {} to encapsulate instructions.
……….