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Some new questions:
Q
The default email footer for your organization is a content block that can be added by users when they create emails.
You need to ensure that the content and layout of the footer CANNOT be changed by users after the content block is added to an email.
What should you do?
A. Change the status of the content block to Draft after the content block is added to the email,
B. Set the Protected attribute in the content block settings.
C. Restrict the content block edit privilege in the users’ security role.
D. Set the Protected attribute in the settings within the email templates.
Q
Your organization wants to create forms and embed the forms on your external website. You are creating forms for the different processes and need to select the proper audience for the form. Which two audiences could you select?
A. Account
B. Opportunity
C. Contact
D. Campaign
E. Lead
Q
The marketing department wants to set up a real-time trigger-based journey to thank contacts who made a donation toward a specific cause. To achieve this, the donation process will initiate a Dynamics 365 Customer Insights – Journeys trigger. This process will include the URL of the individual hero banner of the cause.
You need to ensure that the image from the event trigger is added to the email and displays correctly.
Which two steps do you need to perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Add a predefined token where you use the URL field from the trigger as a personalization token. Then set the image as the label.
B. Within a text box, add the pre-defined token with the image field. This will add the {{image}} token into the text box and replace it with the hero banner.
C. Ensure the attribute name of the field with the URL is set to ‘image’ when setting up the trigger.
D. Add an image element, and open the HTML editor of the designer. Find the relevant image element, and replace the URL of the ‘src’ attribute with…
Q
The sales team has an upcoming tradeshow.
You need to create a form to collect potential customer interest at the tradeshow. Which type of form should you create?
A. Subscription center
B. Event registration
C. Marketing
D. Landing page
Q
You work for a non-profit organization where donations are registered and managed within the same Microsoft Power Apps environment where Dynamics 365 Customer Insights – Journeys is enabled and used. The donation table has a direct link to a contact record. When people cancel a donation, a reason is added through an option list.
When a donation is cancelled and becomes deactivated, the donation team wants to trigger a real-time journey to send a confirmation and call-to-action for a single donation. To accomplish this, you work with the donation team and create the journey and a Microsoft Dataverse trigger for the donation table. However, there are some cancellation reasons that are NOT applicable and should NOT be included in the journey.
You need to ensure that certain cancellation reasons are excluded and do NOT start a customer journey.
What should you do?
A. In the creation step of the customer journey, add filter conditions to specify which cancellation reasons it should run on.
B. Create an exclusion segment of contacts that have donations with specific cancelation reasons. Add this segment to the real-time journey as an excluded segment.
C. Add an attribute tile in the real-time journey. Add filter conditions with the applicable cancelation reasons. Only add the email tile to the applicable branch.
D. On the Dataverse trigger, set the attribute that activates the trigger to the Status field instead of the Cancellation Reason field.
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