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Some new sample questions:
Question:
A strategy designer is facilitating a critique on a concept for their company’s new loyalty program, and they’re getting a lot of subjective feedback representing personal opinions.
What is the most common reason for this, assuming good intent from all participants?
A. The critique does not have the night participants in the room; there are too many dominant personalities.
B. The non-designers do not have the skills needed to give effective critique on design work.
C. The designer has not properly defined the guidelines for the critique session.
Question:
Cloud Kicks has a complex manufacturing process that allows several factories to contribute to the production of a custom footwear order. The design team is asked to make a new, more efficient process to reduce the time between order placement and delivery to customers.
Which approach should the team use?
A. Business process modeling
B. Jobs to Be Done framework
C. Customer journey mapping
Question:
A strategy designer at Cloud Kicks discovered a complex UX problem with its online shopping platform and now needs to effectively describe the problem in the customer context. This description should speak to the urgency of the problem, be a call-to-action for others to be involved, and inspire hope for change.
Which type of statement should the designer make?
A. Needs
B. Challenge
C. Mission
……..