Exam MS-721: Collaboration Communications Systems Engineer

Exam Number: MS-721 Length of test: 120 mins
Exam Name: Collaboration Communications Systems Engineer Number of questions in the actual exam: 40-60
Format: PDF, VPLUS Passing Score: 700/1000

Total Questions: 240

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Last updated: November-2024

Total Questions: 240

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Last updated: November-2024

Download practice test questions – Exam topics

Study guide for Exam MS-721: Collaboration Communications Systems Engineer

Audience profile

As a candidate for this exam, you’re responsible for planning, deploying, configuring, maintaining, and troubleshooting collaboration communication systems that include:

  • Microsoft Teams Phone
  • Microsoft Teams meetings
  • Microsoft Teams Premium
  • Microsoft Copilot in Teams
  • Microsoft Teams Rooms
  • Other certified and supported devices

As a collaboration communications systems engineer, you have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, and identity and access management. You’re proficient in managing collaboration and communications solutions by using:

  • Microsoft Teams admin center
  • Microsoft Teams Rooms Pro Management portal
  • PowerShell
  • Microsoft Call Quality Dashboard

You work with:

  • Microsoft Teams administrators
  • Microsoft identity and access administrators
  • Microsoft 365 administrators
  • Owners of other workloads, including facilities managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solution providers

Skills at a glance

Plan and design collaboration communications systems (30–35%)

  • Plan and design Teams meetings
  • Plan and design Teams Phone and PSTN connectivity
  • Plan and design Teams-certified device solutions
  • Prepare the network for Teams

Configure and manage Teams meetings, webinars, and town halls (15–20%)

  • Configure and manage Teams meetings
  • Configure and manage audio conferencing
  • Configure and manage Teams webinars
  • Configure and manage Teams Town halls

Configure and manage Teams Phone (25–30%)

  • Configure Teams Phone policies
  • Configure auto attendants and call queues
  • Configure dynamic emergency calling
  • Configure and manage users for Teams Phone
  • Configure and manage calling features for Teams Phone
  • Configure and manage Direct Routing for Teams Phone

Configure and manage Teams Rooms and devices (25–30%)

  • Manage and maintain Teams Rooms and devices
  • Configure and manage Teams Android devices
  • Configure and manage Teams Windows devices
  • Configure optional features for Teams Rooms and devices
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